Every mug is printed and dispatched the day you order. Orders from within the UK usually arrive in 24 to 48 hours, while overseas orders usually arrive within 3 - 5 working days. If you need the mug urgently you can upgrade the shipping at the checkout.
This is a high-quality ceramic mug with a flawless design that is dishwasher and microwave safe.
We can add your name to the reverse of the mug, or alternatively, both sides can be printed with the text shown in the primary image.
If you would like something slightly different, just send us a message and we'll do our best to accommodate
FEATURES - Microwave and dishwasher safe - Handmade to order using the highest quality materials - 11 oz ceramic mug - It won't fade, peel or scratch off - Glossy finish - Suitable for both right and left-handers
SHIPPING - Printed and packed in Manchester (UK) - each mug is packed in a cardboard box with a crash-lock base and inner fitting inserts to ensure safe transportation.
The mugs are packaged in cardboard boxes that are 100% recyclable and made from FSC certified environmentally friendly material. They also feature a frustration-free, tear strip for easy opening.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping & delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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